NEXTHORIZN · RESOURCES
Understand context.
Put it to work.
Guides, practical examples and tools for connecting processes, knowledge and AI. Built around the work your team does every day.
Building AI agents: from process to sales-call briefing
Build an AI agent for sales-call preparation: model the process in PULSE, connect web research, select context and review the results.
Read the guide· 13 minExplore the resources
11 resources · free to access
Guides
Understand the foundations. Find your starting point.
What is context management?
Context management captures and curates how a business works. How this becomes connected, maintained, machine-readable context for people and AI.
Read moreWhere do we use Salesforce — and what depends on it?
From understanding our use of Salesforce to assessing a change: how connected processes, roles and knowledge sources support a traceable answer.
Read moreContext management: processes, skills and knowledge
A service process, an agent activity and the knowledge it needs: how the business model, an external skill and context retrieval through MCP can work together.
Read moreInsights
Explore the connections. Make informed decisions.
Building AI agents: from process to sales-call briefing
Build an AI agent for sales-call preparation: model the process in PULSE, connect web research, select context and review the results.
Read moreMulti-agent systems: How PULSE provides a shared context foundation
Each agent needs different information. A service example shows how PULSE provides a shared foundation and what matters when handing off work or changing a rule.
Read moreWho owns the relationship between knowledge and a process?
Good knowledge management considers how knowledge is used. Yet responsibility for checking whether an instruction still fits a process can remain unclear.
Read moreMaintain knowledge once. For people and AI agents.
Maintain knowledge in its process context with PULSE by NEXTHORIZN. Updates are directly available at linked locations and to connected AI agents.
Read morePractical examples
Realistic tasks. Context you can trace.
Quote approval in PULSE: the sources behind the answer
A walkthrough of the illustrated AI response: what does the policy establish, what does the process explain, and where does the actual approval begin?
Read moreOnboarding starts with the first decision of your own
A new system owner is asked to assess a change. This hypothetical case shows which relationships a handover needs to explain—and where a conversation still matters.
Read moreTemplates & checklists
Start working on your own use case.
Check your AI context: twelve questions that need evidence
Use the interactive self-check to assess one specific use case. The Excel worksheet records evidence, open actions and owners.
Read moreContext inventory: record sources and their use
One row connects a source to its use at a process step. Here is how to complete the Excel worksheet while keeping unresolved details visible.
Read moreTHE THINKING BEHIND IT
From experience. For everyday work.
On dreikommaeins, NEXTHORIZN co-founder Felix Drösel writes about processes, automation and AI. These resources develop those ideas into guides and practical working materials for your business.
Visit Felix’s blog (German)
